Contact Us

We welcome questions about products, orders, delivery, returns, payments, and website policies. Email is the primary customer-support channel and provides a written record that helps the support team handle order-specific requests accurately.

BUSINESS CONTACT INFORMATION

Company: SINCLAIR NIMBUSARC COMMERCE LLC

Website: freshculinarytions.com

Email: support@freshculinarytions.com

Phone: +1 (414) 629-0046

Street Address: 2859 Spindletop Rd, Lexington, KY 40511, US.

Support hours: Monday – Saturday, 9:00 AM – 6:00 PM (UTC-5), excluding public holidays.

Messages received outside support hours are reviewed during the next support period. Most inquiries receive a response within 1-2 business days. Response time may be longer during public holidays or unusually high-volume periods.

ORDER-SPECIFIC REQUESTS

For faster assistance, include the following information when relevant:

- The order number
- The name and email address used at checkout
- A concise description of the request
- Clear photographs of the product, packaging, shipping label, and affected area if an item arrived damaged, defective, incomplete, or incorrect

Do not email passwords, complete payment-card numbers, card security codes, or digital-wallet credentials.

LEGAL OR PRIVACY REQUESTS

Legal notices and privacy-rights requests may be sent to support@freshculinarytions.com or mailed to the business address above. A privacy request should identify the request type and the email address associated with the customer or website interaction. Identity verification may be required before personal information is disclosed, corrected, or deleted.